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Box Surgery

Electronic Referral Service Information for Patients

The Electronic Referral Service is a national electronic referral service which gives patients a choice of place, date and time for their first outpatient appointment in a hospital or clinic.

If you have been referred to a specialist by your GP and you have an appointment reference number and a password you can book, change or cancel your appointment online or by phone. The Appointment Line (TAL) is on 0300 123 6242. This is open every day except Christmas day. Book your appointment.

About the Electronic Referral Service

Find out what the Electronic Referral Service is, why it's important, and how you can use it.

Choose your hospital

If you want to, you can choose where you go for your first consultation by comparing the hospitals you have been shortlisted at.

Referrals Management Service 

Where possible we direct our Electronic Referral Service referrals through the Referrals Management Service at Southgate House in Devzies.  This is not a hospital or clinic and they will not be giving you your treatment.  The service is there to make your Electronic Referral Service experience a much easier and more personal one for you.  The service can help you choose where and when you can have your treatment and book an appointment with you whilst you are on the telephone.  If you have been referred via this service it will say so on the referral paperwork we send you.



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