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Box Surgery

Other Services

 

Childhood Immunisation Clinics

 
These are held on Thursday afternoons at Box. Appointments are sent by the Bath Child Health Department. If there are difficulties in attending please discuss this with the Health Visitor or one of the doctors; alternative arrangements can usually be made.

 

Contraceptive Services


We are happy to discuss the range of options available, including the 'morning after' pill. We are also able to fit diaphragms (caps), IUDS (coils) including Mirena and to give the contraceptive injection or implant.

 

Disabled Access


The surgery is accessible to patients with mobility difficulties - there are no steps and there is a Disabled Toilet. If you need any assistance, please ask at Reception.

 

Flu Clinics


These are held each autumn. Vaccination is advised for patients over 65 and those with chronic disease or serious health problems.

 

Home Visits


Home visits are made only to patients who are too ill to come to the surgery. Please help us by making the request before 10am if possible. We can organise our workload more efficiently, especially if you can give us an idea of the nature of the problem. The doctor may telephone to further assess the problem and grade the urgency of the visit. Parents may be asked to bring sick children to the Surgery where they will be seen promptly.

 

Maternity Services


Dr Gruffydd-Jones and Dr Leyden provide ante-natal and post-natal care. The Midwives hold an Ante-natal clinic in Box on Thursday mornings. The Doctors see patients for the six-week post-natal check (including baby examination). Whooping Cough (Pertussis) immunisation is available at the Surgery. 
The best time to get vaccinated to protect your baby is between 28 and 38 weeks of pregnancy, with between 28 and 32 weeks the ideal time.   You can still have the vaccine after 38 weeks but this may not protect your baby from whooping cough, as your body might not have enough time to produce the antibodies before your baby is born. However, being vaccinated after 38 weeks will help protect you from whooping cough and from passing it on to your baby. For more information follow this link.

 

Minor Surgery


Minor surgical procedures such as removal of skin lumps and ingrowing toenails and joint injections are done in our Treatment Room by prior arrangement with a Doctor. This avoids a long wait for hospitals out-patients.

 

Non NHS Services

We are happy to provide those non-NHS services which patients may need, eg HGV Medicals, Insurance Medicals, School Medical Certificates, signing of private health insurance forms. A list of our fees for these services is displayed in Reception.

 

Out of Hours Service


We provide 24 hours cover. If you have an urgent medical problem which cannot wait until the Surgery re-opens please telephone 01225 742361. A recorded message will tell you how to access the Out of Hours service. Along with other local Doctors, we are members of North Wiltshire Out of Hours Co-op who are based in the Accident and Emergency Department of Chippenham Hospital. You will be able to speak to a trained Nurse who may:

a) Give advice and make recommendations. Please note that these telephone conversations are recorded.
b) Ask you to attend the Hospital to be examined and treated.
c) Refer your call to the Duty Doctor.

In the case of an accident or emergency, dial 999 for an ambulance or go straight to Accident and Emergency at Royal United Hospital.

 

Physiotherapy


A senior Physiotherapist treats patients, in the Surgery, by appointment on Tuesday mornings. Patients are referred to this service by their Doctor. Some problems cannot be dealt with in the Surgery and patients will be referred to the Physiotherapy Department at Chippenham Hospital.

 

Podiatry


The National Health Service aims to provide free podiatry treatment to patients at high medical risk of foot problems. Patients who wish to refer themselves can obtain a form from Reception. Clinics are held at various locations in the area.

 

Telephone Calls


If you would like to speak to a doctor or nurse on the telephone about a non-urgent matter, please contact the surgery. The receptionist will take you name, telephone number and a brief message and the doctor or nurse will call you back. It is not always possible to be specific about the timing of the return call, so urgent matters should be directed through the telephone triage system.

 

Transport


Link - If you need a lift to the Surgery, please telephone Box, Rudloe and Colerne Link on 07970 617617.
Wiltshire Hopper - If you need transport to the Royal United Hospital in Bath, please telephone 01985 212213 to book your seat on the Hopper Minibus.

 

Travel Advice


Please make an appointment in our Travel Clinic on a Tuesday afternoon to find out what vaccinations are necessary for your destination. The Practice Nurse will advise you how long it will take to complete your vaccination programme. This is usually about four weeks. Some vaccinations are not available on the NHS and patients are required to pay for these in advance.

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