The NHS is launching a campaign encouraging people registered with a GP in England to check that their vaccination records are up to date, and to contact the Vaccination Data Resolution Service (VDRS) or the Overseas Vaccines Validation Service if their record isn’t showing correctly.
Everyone over 12 who has had a COVID-19 vaccination in England can view their record using the NHS COVID Pass web pages or, for those over 13, through the NHS App.
The campaign communications will inform people who have had their vaccinations in England but have an error on their record or they have a missing or incomplete record, to call 119 and ask to be referred to the VDRS. The VDRS will then aim to contact them within 5 working days. It’s important to note that people will need to be registered with a GP practice before the VDRS Team can help them.
People over 16 years who have had one or more COVID-19 vaccinations abroad that are approved for use in the UK, can book an appointment at a vaccination site via the NHS website to show evidence of their vaccinations and request an update to their vaccination record. A process for under 16 year olds will be available from mid-March.
Anyone intending to use their NHS COVID Pass for travel purposes will be encouraged to confirm their Covid-19 data is correct and up to date in their Covid Pass prior to booking, and if their record isn’t showing correctly, they should call 119. A correct record in NIMS will not always result in an NHS COVID Pass, for example, a positive test result will remove a Covid Pass.
Any queries relating to incorrect personal information on a patient record (e.g. name, address) will need to be resolved by the GP practice.