GP Receptionist/ Call Handler

Job Title:

GP Receptionist/ Call Handler – minimum 12 month Maternity Cover

Pay:

£12.71 per hour

Hours:

24 hours per week – 4x 6 hour days

Job Summary:

We are recruiting for a medical receptionist with a can-do attitude, excellent customer service skills and attention to detail to join our small and friendly team.

24 hours per week, days and times to be confirmed. Some flexibility is required to occasionally cover for annual leave and sickness during the surgery opening hours of 07:30 – 18:30.

The ideal candidate must be able to efficiently work under pressure in a fast-paced environment with a high volume of telephone work and be flexible to cover all shifts. Computer skills essential. Full training will be given.

Please apply with:

• A covering letter explaining your reasons for applying and why you feel you would be a good fit for the role.
• Your CV which should include full employment history and an explanation if there are any gaps in employment.

We reserve the right to close the position early if we receive a high volume of suitable applications.

• Greet patients and visitors appropriately
• Deal with a high volume of telephone work and queries
• Take messages (and record on SystmOne)
• Make appointments (using SystmOne)
• Know when to refer to someone else
• Deal with requests and queries via the accuRx system
• Open and sort post
• Sort doctors’ paperwork
• Process repeat prescriptions
• Computer data entry (general tasks and specific individual tasks)
• Work alongside the Admin team
• General housekeeping – washing up, making coffee, loading dishwasher, tidying waiting room, clearing up after patients etc
• Basic office duties – photocopying, etc
• Locking up at night
• Other duties as required