01225 742361
Box Surgery & The Firs Surgery

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to Medical Records

The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be...

ADHD Assessment and Care Pathways

  Updated Guidelines for NHS-Funded ADHD Care Eligibility In July 2024, due to a sharp rise in demand for ADHD assessments, the BaNES, Swindon & Wiltshire Integrated Care Board (BSW...

Authorisation Consent

Complete this Authorisation Consent Form to consent for a nominated person to speak on behalf of a patient a the surgery.

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know...

Children & Young People Information

Is my child too ill for school? HANDi App – Parents, carers and healthcare professionals can access expert advice about common childhood illnesses and how to treat them via a...

Chippenham, Corsham & Box Primary Care Network (PCN)

PCN stands for Primary Care Network and is a way of looking at the ways we work as a group. Our PCN is The Chippenham, Corsham and Box Primary Care...

Complaints and Compliments

If you have a complaint or concern about the service you have received from the doctors or any of the staff working in this practice, please let us know.  We...

Covid Vaccination Records

The NHS is launching a campaign encouraging people registered with a GP in England to check that their vaccination records are up to date, and to contact the Vaccination Data...

COVID-19 medical exemptions: proving you are unable to get vaccinated

COVID-19 medical exemptions: proving you are unable to get vaccinated – GOV.UK (www.gov.uk)

Covid-19 Vaccination Q&As

Please click here to go to the BaNES, Swindon and Wiltshire CCG website for Q&As on the Covid-19 vaccination

Ear Wax & Syringing

We are unable to perform ear syringing at the Practice. Please see this blocked ears (wax) self-care guidelines document that may be useful.

General Practice Data for Planning & Research (GPDPR)

GPDPR is a new way of collecting data held in the GP medical records of patients.  It was developed by NHS Digital on behalf of NHS England. The collection of...

How to Find a Dentist

How to find an NHS dentist – NHS (www.nhs.uk)

How to Register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by completing the online registration form. Please...

Medications for Flying

After careful consideration we have reviewed our benzodiazepine prescribing have decided to no longer prescribe sedatives including diazepam to patients for fear of flying. People often come to us requesting that we...

Named GP

Practices are required to allocate a named GP to all patients, including children, within 20 days of registration. It is important that you are aware that this does not change...

Patient Administrative Requests

Please note that if Box Surgery does not have capacity to complete private work, we may decline your request. You may be aware that general practice is under unprecedented pressure,...

Patient Advice and Liaison Service (PALS)

This service offers confidential advice, support and information on health-related matters and is a point of contact for patients, their families and their carers. PALS is able to provide information...

Patient Confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...

Patient Rights and Responsibilities

We aim to treat our patients courteously at all times, and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your...

Patients Vaccinated Outside of England, Scotland and Wales

Patients (aged 18 and over, and with an NHS number) who received their COVID-19 vaccines outside of England, Scotland and Wales can now book an appointment to show evidence for...

Practice Boundary

The map shows our practice boundary. If you live within the green line, you can register as a patient. The purple line shows our outer boundary. If you are already...

Pride in Practice

We are pleased to announce we have received the Gold Award for Excellence in LGBTQ+ Healthcare! Box Surgery Pride in Practice Gold Award

Privacy Notice

Box Surgery is a well-established GP Practice. Our General Practitioners and allied healthcare professionals provide primary medical care services to our practice population and are supported by our administrative and...

Privacy Notice BRAVE AI

At Box Surgery, we are committed to protecting your privacy and ensuring the confidentiality of your information. We want to provide you with insight into how BRAVE AI is utilised...

Proof of COVID-19 vaccination

Your GP practice is unable to offer you a certification of COVID-19 vaccination, a vaccination passport or a letter to prove that you have been vaccinated against COVID-19. These proof...

Summary Care Record (SCR)

Your GP surgery needs permission to share important information from your GP record. This is called a Summary Care Record (SCR). Your SCR can only be shared with health and...

Transport

Link transport is available to patients in the local area. If you need a lift to the surgery for a routine matter, please contact Link on the following; Box: 07970...

Under 1s Summer Safe Sleep Advice

Local and national case reviews have identified an increased risk of Sudden Unexpected Death in Infancy (SUDI) when parents are out of routine in their sleeping arrangements, e.g., holidays, child...

Updating your Details

If you change your name or address, please complete the appropriate form below and return to the surgery. Change of name – we will also need a copy of your...

Using this Website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal...

Vaccine Data Resolution Service (VDRS) Q&As

What can the VDRS help with? The VDRS can currently assist with: Missing or incorrect vaccination records for people registered with a GP practice in England and vaccinated in England, Scotland or...

Veteran friendly GP practice

Box Surgery is an accredited Veteran Friendly GP Practice. We are proud to support our Armed Forces community and being Accredited shows that we are able to deliver the best possible...

When the Surgery is Closed

Our surgery opening times are: Monday to Friday 08:00-18:30   If you feel you cannot wait for the surgery to re-open you can call Out of hours services on 111....

Wiltshire Independent Advocacy Service

A free service for people of all ages who meet the criteria. Advocacy is taking action to help people say what they want, secure their rights, represent their interests and to...

Your COVID recovery

For up to date information to support you in recovering from COVID-19, this website provides lots of useful information on topics such as, managing the effects of COVID-19 on your...

Violent or Abusive Behaviour

We take any threatening, abusive or violent behaviour against any of our staff or patients seriously. If a patient is violent or abusive, they will be warned to stop their...

Cookies

This website uses cookies A cookie is a small file, typically of letters and numbers, downloaded on to a device (like your computer or smart phone) when you access certain...

Date published: 8th October, 2014
Date last updated: 22nd November, 2024