01225 742361
Box Surgery & The Firs Surgery

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

How to Register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by completing the forms available from reception ... [continue] How to Register

Named GP

All patients at Box Surgery are assigned a named GP who is responsible for co-ordinating their care. Your named doctor will be allocated to you by the practice. You can ... [continue] Named GP

Practice Boundary

The map shows our practice boundary. If you live within the green line, you can register as a patient. The purple line shows our outer boundary. If you are already ... [continue] Practice Boundary

Patient Confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient Confidentiality

Patient Rights and Responsibilities

We aim to treat our patients courteously at all times, and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient Rights and Responsibilities

Complaints and Compliments

If you have a complaint or concern about the service you have received from the doctors or any of the staff working in this practice, please let us know.  We ... [continue] Complaints and Compliments

Violent or Abusive Behaviour

We take any threatening, abusive or violent behaviour against any of our staff or patients seriously. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or Abusive Behaviour

Updating your Details

If you change your name or address, please complete the appropriate form below and return to the surgery. Change of name – we will also need a copy of your ... [continue] Updating your Details

Access to Medical Records

The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to Medical Records

General Practice Data for Planning & Research (GPDPR)

GPDPR is a new way of collecting data held in the GP medical records of patients.  It was developed by NHS Digital on behalf of NHS England. The collection of ... [continue] General Practice Data for Planning & Research (GPDPR)

Patient Advice and Liaison Service (PALS)

This service offers confidential advice, support and information on health-related matters and is a point of contact for patients, their families and their carers. PALS is able to provide information ... [continue] Patient Advice and Liaison Service (PALS)

Privacy Notice

Box Surgery is a well-established GP Practice. Our General Practitioners and allied healthcare professionals provide primary medical care services to our practice population and are supported by our administrative and ... [continue] Privacy Notice

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Transport

If you need a lift to the surgery, please telephone Box, Rudloe and Colerne Link on 07970 617617.

Using this Website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this Website

Cookies

This website uses cookies A cookie is a small file, typically of letters and numbers, downloaded on to a device (like your computer or smart phone) when you access certain ... [continue] Cookies