01225 742361
Box Surgery & The Firs Surgery

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to Medical Records

The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to Medical Records


Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Children & Young People Information

Is my child too ill for school? HANDi App – Parents, carers and healthcare professionals can access expert advice about common childhood illnesses and how to treat them via a ... [continue] Children & Young People Information

Chippenham, Corsham & Box Primary Care Network (PCN)

PCN stands for Primary Care Network and is a way of looking at the ways we work as a group. Our PCN is The Chippenham, Corsham and Box Primary Care ... [continue] Chippenham, Corsham & Box Primary Care Network (PCN)

Complaints and Compliments

If you have a complaint or concern about the service you have received from the doctors or any of the staff working in this practice, please let us know.  We ... [continue] Complaints and Compliments

Covid Vaccination Records

The NHS is launching a campaign encouraging people registered with a GP in England to check that their vaccination records are up to date, and to contact the Vaccination Data ... [continue] Covid Vaccination Records

COVID-19 medical exemptions: proving you are unable to get vaccinated

COVID-19 medical exemptions: proving you are unable to get vaccinated – GOV.UK (www.gov.uk)

Covid-19 Vaccination Q&As

Please click here to go to the BaNES, Swindon and Wiltshire CCG website for Q&As on the Covid-19 vaccination

Ear Wax & Syringing

We are unable to perform ear syringing at the Practice. Please see this link that may be useful.

General Practice Data for Planning & Research (GPDPR)

GPDPR is a new way of collecting data held in the GP medical records of patients.  It was developed by NHS Digital on behalf of NHS England. The collection of ... [continue] General Practice Data for Planning & Research (GPDPR)

How to Find a Dentist

How to find an NHS dentist – NHS (www.nhs.uk)

How to Register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by completing the online registration form. Please ... [continue] How to Register

More Environmentally-Friendly Inhalers

Some inhaler devices contain chemicals called propellants which damage the environment more than others.  We as a practice value sustainability, and have made the decision to support both National and ... [continue] More Environmentally-Friendly Inhalers

Named GP

Practices are required to allocate a named GP to all patients, including children, within 20 days of registration. It is important that you are aware that this does not change ... [continue] Named GP

Patient Administrative Requests

Please note that if Box Surgery does not have capacity to complete private work, we may decline your request. You may be aware that general practice is under unprecedented pressure, ... [continue] Patient Administrative Requests

Patient Advice and Liaison Service (PALS)

This service offers confidential advice, support and information on health-related matters and is a point of contact for patients, their families and their carers. PALS is able to provide information ... [continue] Patient Advice and Liaison Service (PALS)

Patient Confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient Confidentiality

Patient Rights and Responsibilities

We aim to treat our patients courteously at all times, and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient Rights and Responsibilities

Patients Vaccinated Outside of England, Scotland and Wales

Patients (aged 18 and over, and with an NHS number) who received their COVID-19 vaccines outside of England, Scotland and Wales can now book an appointment to show evidence for ... [continue] Patients Vaccinated Outside of England, Scotland and Wales

Practice Boundary

The map shows our practice boundary. If you live within the green line, you can register as a patient. The purple line shows our outer boundary. If you are already ... [continue] Practice Boundary

Pride in Practice

We are pleased to announce we have received the Gold Award for Excellence in LGBTQ+ Healthcare! Box Surgery Pride in Practice Gold Award

Privacy Notice

Box Surgery is a well-established GP Practice. Our General Practitioners and allied healthcare professionals provide primary medical care services to our practice population and are supported by our administrative and ... [continue] Privacy Notice

Privacy Notice BRAVE AI

At Box Surgery, we are committed to protecting your privacy and ensuring the confidentiality of your information. We want to provide you with insight into how BRAVE AI is utilised ... [continue] Privacy Notice BRAVE AI

Proof of COVID-19 vaccination

Your GP practice is unable to offer you a certification of COVID-19 vaccination, a vaccination passport or a letter to prove that you have been vaccinated against COVID-19. These proof ... [continue] Proof of COVID-19 vaccination

Summary Care Record (SCR)

Your GP surgery needs permission to share important information from your GP record. This is called a Summary Care Record (SCR). Your SCR can only be shared with health and ... [continue] Summary Care Record (SCR)


Link transport is available to patients in the local area. If you need a lift to the surgery for a routine matter, please contact Link on the following; Box: 07970 ... [continue] Transport

Under 1s Summer Safe Sleep Advice

Local and national case reviews have identified an increased risk of Sudden Unexpected Death in Infancy (SUDI) when parents are out of routine in their sleeping arrangements, e.g., holidays, child ... [continue] Under 1s Summer Safe Sleep Advice

Updating your Details

If you change your name or address, please complete the appropriate form below and return to the surgery. Change of name – we will also need a copy of your ... [continue] Updating your Details

Using this Website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this Website

Vaccine Data Resolution Service (VDRS) Q&As

What can the VDRS help with? The VDRS can currently assist with: Missing or incorrect vaccination records for people registered with a GP practice in England and vaccinated in England, Scotland or ... [continue] Vaccine Data Resolution Service (VDRS) Q&As

Date published: 8th October, 2014
Date last updated: 15th November, 2014